Privacy Policy

Your privacy matters to us. This policy explains in plain, honest language what information we collect, why we collect it, and how you can control it. We'll keep this human — no legalese walls. Promise.

Information We Collect

When you shop with us or browse our site, we may collect:

• Personal information: Name, email address, shipping/billing address, phone number
• Payment information: Credit card details (processed securely through our payment provider — we never store full card numbers)
• Account data: Login credentials if you create an account
• Browsing data: Pages visited, products viewed, time spent on site, referring URLs
• Device data: IP address, browser type, operating system, device identifiers

How We Use Your Information

We use what you share with us to:

• Process and fulfill your orders (the main one!)
• Send shipping confirmations and order updates
• Respond to your support requests
• Send marketing emails — but only with your consent, and you can opt out anytime
• Improve our website, products, and customer experience
• Comply with legal obligations

Cookies & Tracking

Like most websites, we use cookies — small files stored on your browser that help us understand how people use our site.

• Essential cookies: Keep your cart working and session active
• Analytics cookies: Help us understand which pages work well (via tools like Google Analytics)
• Marketing cookies: Used for targeted ads (only if you've consented)

Third-Party Sharing

We don't sell your data. Ever. We do share limited information with trusted partners to operate our business:

• Shopify: Our e-commerce platform processes orders and stores purchase history
• Payment processors: Stripe/PayPal handle your payment securely
• Shipping carriers: USPS/FedEx receive your address to deliver your order
• Email services: We use a marketing platform to send newsletters (only to opted-in subscribers)

All third parties are contractually required to protect your information and use it only for specified purposes.

Your Rights

You're in control. You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate information
• Delete your data (subject to legal retention requirements)
• Opt out of marketing communications at any time (use the unsubscribe link in any email)
• Data portability — receive a copy of your data in a machine-readable format

To exercise any of these rights, email us at privacy@mindstrips.com.

Data Security

We take security seriously. Our site uses SSL encryption, and all payment processing is handled by PCI-compliant providers. We regularly review our data practices to keep your information safe.

No system is 100% foolproof — if you ever notice anything suspicious, please let us know immediately.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the "Last Updated" date at the top. Significant changes will be communicated via email to registered customers.