Not happy with your results? Contact us within 30 days of purchase for a full refund — no return required, no questions asked.
For health and safety reasons, we are unable to accept returns on opened or used products. Once items leave our facility, we cannot guarantee the integrity of the product if returned.
We know that's not what everyone wants to hear — but it's how we ensure every customer receives products in perfect, safe condition.
We're so sorry if your order arrived damaged — that's on us, and we'll make it right immediately.
What to do:
Contact us at support@mindstrips.com within 7 days of receiving your order. Please include a photo of the damaged items so we can process your replacement or refund quickly.
We're human, and occasionally mistakes happen. If you received items different from what you ordered, we'll fix it — fast.
Email support@mindstrips.com within 7 days of delivery with your order number and a description of what you received. We'll ship the correct items right away at no cost to you.
We believe in our products — and we want you to experience the difference. If you've tried MindStrips and aren't satisfied with the results, we'll give you a full refund.
Here's how it works:
Contact us at support@mindstrips.com within 30 days of your purchase date. No need to return the product. Just let us know, and we'll process your refund promptly.
Need Help?
Our support team is standing by, Mon–Fri 9am–5pm EST. We typically respond within 24 hours.
Contact Support →